FAQ

Where can I get more information about the property and things to do in the area?

Check out our page THINGS TO DO.  It’s never a bad idea to call ahead during busy seasons or to confirm times of operation with local businesses as they can change throughout the year.

How do I purchase Travel Insurance?

 When booking direct you will have the option to add travel insurance through RentalGuardian.  We strongly encourage you to look over the insurance options as there are multiple available to choose from.

What is your cancelation policy?

Cancelations made at least 30 days prior to travel dates guest will receive 97% back of payments made.  Guest receives 47% if cancelation occurs at least 14 days before arrival.  No refunds within 14 days of arrival date.

3% withheld for card processing fees.

What time is Check In/Check out?

The properties have a self check in at 4:00 PM. You will be emailed a confirmation that will have driving directions to cabin and entry access codes.   Check out is a self check out prior to 10:00 AM on the day of departure.

What is not provided at the cabin?
  • Food
  • Spices/Oils
  • Saran Wrap/Tin Foil/Storage Containers
  • Paper Cups/Paper Plates/Plastic Silverware
  • Blankets to use outdoors around firepit
  •  Laundry detergent;
  • Coffee, K Cups, Creamer, Sugar
  • Shampoo/Conditioner
  • Firewood
Is there cell phone service in the area?

Yes, but limited. U.S. Cellular, AT&T and Verizon work best in our area. Other services are “hit & miss” and at times all service is difficult to get signal. Even if you get cell phone service, the data with your carrier may not work. Cell phone service is extremely limited. Most service will not work.

Do I need to buy a fishing license?

Yes. Anglers in Georgia can get the licenses, stamps, and special permits that they’ll need from the Department of Natural Resources website, from a licensing agent or by calling 800-366-2661. You will need a stamp for certain species of fish.

Check out these Blue Ridge, GA fishing resources:

What is the payment schedule?

Payment Schedule – 50% due at the time of booking and 50% due 30 days prior to arrival.

Do you require a damage deposit?

Yes we do. A pre-authorization of $500 is due 2 days before arrival and released 7 days after departure.

House Rules

1. No pets of any kind.

2. The property is surveilled. Any tampering with/moving/redirecting/covering/disconnecting WiFi or devices or outdoor cameras or doorbells will result in immediate cancellation of your reservation and you will be required to leave and vacate the premises immediately. Please understand that we do not sit and watch the cameras, but this is our home and investment, and we have these measures in place to protect our home and us. We want to ensure rules are being followed. There are no cameras in any private areas that guests have use of inside the home. There are a few closets in the home that are locked and not available for guests use as they are storage areas. Do not attempt to break in or unlock these doors as the inside area of these locked storage areas have surveillance. Please note by booking this property you waive your option to disable surveillance. 

3. No smoking inside, please use the ash tray provided.  Cigarette butts in the yard will incur extra cleaning fees that will be withheld from your deposit.

4. Guests staying longer than 1 week can request housekeeping services at an additional cost to provide clean linens and towels and clean living areas. Please contact the host for information on additional cost if housekeeping services are wanted.

5. Parties are not allowed as this home is in a quiet neighborhood.

6. For insurance and safety purposes, all guests must be listed and accounted for on your reservation/itinerary. No more than 12 guests may stay at any time. 

7. It is strongly recommended that you purchase travel insurance when booking our home. Sometimes unforeseen circumstances arise, weather, illness, emergencies etc, which could cause you to need to cancel your trip or end it prematurely. If you choose not to obtain travel insurance, please know that we will abide by our cancellation policy and no refunds will be provided should you decline to protect your travel. If you book this unit, that action constitutes agreement with this policy. Under no circumstances will guest receive a reduction in rent, be relocated at owner’s expense or be refunded for any equipment or amenity failure. Property manager/owner, upon being notified by guest of any malfunction will make every reasonable effort to have such appliances/amenities repaired. Replacement or repair during occupancy cannot be guaranteed. Issues must be reported to owner within 24 hours of arrival.